Gaylord Entertainment - Grand Ole Opry

Interactive Marketing Intern

Organized and represented the Grand Ole Opry at numerous expositions.
Began a number of long-term projects aimed to enhance the user's experience. Operated Content Management System to update and add information to Utilized programs including Microsoft Office and Adobe Photoshop to create forms, fliers, and presentations.

Edward Morgan Promotions - Select GMC Summer Drive

Product Representative

Responsible for informing participants about new GM products and persuading to test drive vehicles at local dealerships.
Understand and relay product knowledge for various vehicles including: Pontiac G8, Pontiac G6, GMC Sierra, Buick Enclave. Extensive one-on-one customer interaction.

Borders Group Inc.

Phone Customer Service Representative

Familiar with Call Center technologies including: Avaya, Remedy, Click2Coach
Successfully operated retailing applications: order and inventory managment. Utilized communication skills to explain the Borders Rewards customer loyalty program to its 17 million participants and ensure satisfaction to callers.

Please contact me:
Kyle C. Edington


402 W. College Avenue
Unit 1438

Ada, Ohio  45810